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hotstuff
Level 1

full payment submission has been rejected the week i had a leaver. no other weeks have had any issues. what am i doing wrong?

there are no issues on my HMRC online tax account
1 REPLY 1
MirriamM
Moderator

full payment submission has been rejected the week i had a leaver. no other weeks have had any issues. what am i doing wrong?

There are various reasons for HMRC's rejection of the FPS submission, hotstuff. I'd be glad to share some insights.

 

A rejected FPS indicates that the submission was not successful due to the following reasons:

 

  • Incorrect Government Gateway credentials.
  • Verify that your PAYE and Accounts Office reference are accurate and not using MTD or other credentials.
  • Check the details of your current FPS and other filings by going to Taxes and then Payroll Tax.

 

To ensure we are aligned, I would like to confirm which payroll version you are using in QuickBooks Online. Is it Standard or Advanced payroll? Could you provide more details regarding the specific reason for the FPS rejection? Are there any error messages present? Any further information would be greatly appreciated.

 

For additional guidance on submitting FPS to HMRC, please refer to the following articles:

 

 

Our goal is to make sure you can successfully submit the FPS, hotstuff. We look forward to hearing from you.

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