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Level 1

Hi I am registered for Making Tax Digital but am unable to submit my VAT return via Quickbooks ]

 
5 REPLIES 5
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Anonymous
Not applicable

Hi I am registered for Making Tax Digital but am unable to submit my VAT return via Quickbooks ]

Hi there, richard21.

 

Our developers are already notified and are currently working to fix it. For now, I’d be best to get in touch with our support team to add your details to the list of affected users. It would also help if you share with them your personal experience about the issue. 
Here’s how to reach them:

  1. Click Help at the top. 
  2. Select Contact us. 
  3. Type in your concern under What can we help you with?
  4. Click Let’s talk. 
  5. Select Get a callback. 

Stay around if you need anything else. 
 

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Level 1

Hi I am registered for Making Tax Digital but am unable to submit my VAT return via Quickbooks ]

I've had the same problem - I set up it last month and all looked validated, but I'm unable to submit now. 

 

Do we know when there will be a fix? 

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Anonymous
Not applicable

Hi I am registered for Making Tax Digital but am unable to submit my VAT return via Quickbooks ]

Hello, dhm.

 

Upon checking my resources, our developers are still working to fix this issue. If you haven’t contacted our support team yet, it’d be best to reach them now to add your details to the list of affected users (please refer to the steps I’ve provided above).


As of the moment, I’d recommend getting in touch with HMRC for the alternative methods of submitting the figures to the MTD gateway. Then you can mark the period as filed in QBO without submitting online  


Stay around if you have further questions about QuickBooks. 
 

Highlighted
Level 1

Hi I am registered for Making Tax Digital but am unable to submit my VAT return via Quickbooks ]

I'm also unable to submit my return, although I have previously done so successfully. My whole "taxes" page won't open and seems frozen,

Highlighted
QuickBooks Team

Hi I am registered for Making Tax Digital but am unable to submit my VAT return via Quickbooks ]

Hi janeribbleltd

 

This may be a browser related issue, what browser are you using? We would be grateful if you can clear the cache and cookies, for all time, and attempt to access the taxes page.