Hi I am registered for Making Tax Digital but am unable to submit my VAT return via Quickbooks ]

richard21 · ‎May 07, 2019

Anonymous · ‎May 07, 2019

Hi there, richard21.

Our developers are already notified and are currently working to fix it. For now, I’d be best to get in touch with our support team to add your details to the list of affected users. It would also help if you share with them your personal experience about the issue.
Here’s how to reach them:

Click Help at the top.
Select Contact us.
Type in your concern under What can we help you with?
Click Let’s talk.
Select Get a callback.

Stay around if you need anything else.

dhm · ‎May 11, 2019

I've had the same problem - I set up it last month and all looked validated, but I'm unable to submit now.

Do we know when there will be a fix?

Anonymous · ‎May 13, 2019

Hello, dhm.

Upon checking my resources, our developers are still working to fix this issue. If you haven’t contacted our support team yet, it’d be best to reach them now to add your details to the list of affected users (please refer to the steps I’ve provided above).

As of the moment, I’d recommend getting in touch with HMRC for the alternative methods of submitting the figures to the MTD gateway. Then you can mark the period as filed in QBO without submitting online

Stay around if you have further questions about QuickBooks.

janeribbleltd · ‎January 16, 2020

I'm also unable to submit my return, although I have previously done so successfully. My whole "taxes" page won't open and seems frozen,

John C · ‎January 16, 2020

Hi janeribbleltd

This may be a browser related issue, what browser are you using? We would be grateful if you can clear the cache and cookies, for all time, and attempt to access the taxes page.

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Hi I am registered for Making Tax Digital but am unable to submit my VAT return via Quickbooks ]