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electraform
Level 1

I have de-registered for VAT, how do I turn the feature OFF in Quickbooks

I started using the FRS but my accountant advises me until I hit the theshhold I should de-register for VAT with HMRC. I have done this but can't turn the feauture OFF in Quickbooks. I am trying to set up invoices and my VAT details are defaulting in the company details and I can't get rid of them - any help would be appreciated

10 REPLIES 10
Anonymous
Not applicable

I have de-registered for VAT, how do I turn the feature OFF in Quickbooks

Hi Electraform,

 

I can help you here.

 

Once you turn on VAT within QuickBooks Online, you are unable to turn it off. This is due to accounts and transactions not reporting correctly for any transactions that do have a VAT code on them historically within the books.

 

However, what you can do is change your default settings for VAT to No VAT so that you are not prompted to enter a VAT code on transactions when you create them. This can be changed at a later time to either Exclusive or Inclusive of VAT when you do become VAT liable again.

 

To do this, simply follow the below.

 

  • Click on the Gear icon in the top right of the Dashboard screen
  • Select Accounts and Settings
  • Click into the Advanced tab
  • Click into the Accounting section to expand the accounting options.
  • Change the Default tax rate selection to 'No VAT'
  • Remember to click Save to record the change.

 

Now when you create transactions, the default will be No VAT and the VAT Code column will not appear on the transaction screen.

 

Let me know if you need anything further

electraform
Level 1

I have de-registered for VAT, how do I turn the feature OFF in Quickbooks

Thanks for that, my other issue is the invoice templates - My Company has a VAT number that I cannot remove and the invoice sub total has Total VAT that I can't seem to remove either. Please see attached image.

 

Rob

electraform
Level 1

I have de-registered for VAT, how do I turn the feature OFF in Quickbooks

Also I can't seem to 'save' my templates, every time I go to the Customise section, I get a new template and not the one I edited. Where are my saved templates stored please.

Anonymous
Not applicable

I have de-registered for VAT, how do I turn the feature OFF in Quickbooks

Hi electraform,

 

The VAT Number you see display on the template preview is just an example for illustration only. It is only displayed on the actual invoice if there is a VAT code used on the transaction. If you have the default tax rate set to No VAT, then the VAT registration number will not be displayed and the amount will display as Total Due.

 

The Custom Forms Styles section should display all templates created. Go to the Gear icon and click on the option for Custom Form Styles to view these.

 

Let me know how you get on

electraform
Level 1

I have de-registered for VAT, how do I turn the feature OFF in Quickbooks

Ok I have it sussed now thanks to your help. It would have been better if the Custom Form styles were called Templates for consistency, then I would have found them.

 

Thanks again.

 

Rob

Anonymous
Not applicable

I have de-registered for VAT, how do I turn the feature OFF in Quickbooks


Hey Rob,

 

That's no problem at all, happy to help.

 

I will feed back your suggestion to our Product Development team in regards to the templates.

 

Let me know if you need anything further

SHK_23
Level 1

I have de-registered for VAT, how do I turn the feature OFF in Quickbooks

I have exported moved a company from Quicksbooks Pro off to QBO.

The VAT setting in the Desktop file is off but in QBO the VAT is switched on?

I have looked at the Desktop version in more detail and there is a code for VAT Control - although there are no entires on this code I and guessing at some stage VAT was probably switched on and then switched off.

 

Is there any way I can export the company to QBO with VAT switched off?

 

 

Angelyn_T
QuickBooks Team

I have de-registered for VAT, how do I turn the feature OFF in Quickbooks

Thank you for joining the thread, @SHK_23.

 

As of now, selecting No Vat or Out of Scope Tax is the workaround we can perform to be able to export your QuickBooks Desktop (QBDT) company to QuickBooks Online (QBO). As mentioned above, once we turned on the VAT feature in QBO, there will be no option to turn this off. That said, we don't have the option to export the company to QBO with VAT switched off.

 

For additional guides about converting files from QBDT to QBO, check out these articles:

 

I've also added these articles that share about VAT settings, VAT codes, and VAT exceptions and reports in QBO:

If you have any other questions, mention me in the comment section below. I'm always here to help. Have a great day!

K and K
Level 1

I have de-registered for VAT, how do I turn the feature OFF in Quickbooks

HI, 

 

I have a similar problem to the original post but the solution has not fixed it. I don't remember ever turning VAT settings in quickbooks ON but recently when i try to add transactions i am asked to select a VAT option. We are not, never have been and are unlikely to be VAT registered for a long time.  I have followed the instructions above (account settings >> advanced >> default VAT tax rate >> no VAT >> save >> done) However, when i  try to add new transactions i am still asked to chose VAT for this transaction. 

 

Please advice,

 

Sarah

DivinaMercy_N
QuickBooks Team

I have de-registered for VAT, how do I turn the feature OFF in Quickbooks

Thanks for joining this thread, @K and K.

 

Since you still experience the same thing even after performing the troubleshooting steps provided above, I recommend reaching out to our support team to further investigate the root cause of the issue. They use specific tools to pull up your account in a secure place and verify what's preventing you to create a transaction with no VAT. Here's how to connect with them:

  1. Go to the Help icon.
  2. If you're routed to the QB Assistant window, enter a brief description of your concern.
  3. Then, type Talk to a human.
  4. Select Live chat.

 

You might also want to visit our help page to browse articles that can guide you with your QBO tasks. To get started head to our QBO help articles at this link.

 

Feel free to post here again if you have further concerns about this. I'm always here to help you. Have a great day. 

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