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stewart-fixadoor
Level 1

No vat rate coming up when you click on the drop down menu for vat rates ?

 
Solved
Best answer November 14, 2019

Accepted Solutions
John C
QuickBooks Team

No vat rate coming up when you click on the drop down menu for vat rates ?


Hi stewart-fixadoor

 

It may a browser related issue, we would be grateful if you can sign out of QuickBooks clear the cache and cookies on your browser, login and attempt to view the VAT codes.

You can also attempt to establish if the VAT codes have been de-activated, taxes > edit VAT > edit codes

View solution in original post

3 REPLIES 3
John C
QuickBooks Team

No vat rate coming up when you click on the drop down menu for vat rates ?

Hi stewart-fixadoor

 

Have you navigated to the taxes section and set up VAT?

stewart-fixadoor
Level 1

No vat rate coming up when you click on the drop down menu for vat rates ?

yes I've been using the system from march of this year ,I went to do invoices today and the vat menu wouldn't come up

John C
QuickBooks Team

No vat rate coming up when you click on the drop down menu for vat rates ?


Hi stewart-fixadoor

 

It may a browser related issue, we would be grateful if you can sign out of QuickBooks clear the cache and cookies on your browser, login and attempt to view the VAT codes.

You can also attempt to establish if the VAT codes have been de-activated, taxes > edit VAT > edit codes

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