If you’re filing the return from January to march, you can use the old way of filing. You can then use the new way moving forward.
Here’s how to file the old way:
Though, if you’re still unable to file the return, I’d recommend reaching out to our support team through these steps:
Please drop by again if you have other questions.
We found that removing GB from the front of our VAT number solved the problem, even though it had worked OK under the old filing method
We have found the GB prefix can cause this is issue.Let us know when you have tried removing that prefix if it allows you to file
As stated in our previous post, removing the GB prefix from our VAT number DID solve the problem.
A lot of users are going to have this problem because the old online VAT filing worked fine with the GB prefix in place. It's a shame that Intuit did not test this before the update was released.
I have not prefixed the number with GB but it still will not work
We want to ensure that you're able to successfully file the VAT MTA, bobthebook.
I'd recommend contacting one of our Phone Support Team. We can check your account and help you fix this.
Here's how you can reach out to us:
Feel free to visit us again if you have more questions about VAT in QuickBooks. Thanks.