How do you mark off historic unbilled charges that have been carried over during the implementation to QBO where the VAT code, ie S1 has been used?

lisa751 · ‎May 18, 2022

From the unbilled charge report there are a number of transactions from years ago where we need to untick the billable field as the costs are never going to be billed. We can then archive the customers and unused nominal codes. The issue is that when we transferred to QBO it has some VAT codes that are no longer valid or even on the tax code list. How do we clear these off the unbilled charges report without messing up the current VAT? Any help greatly appreciated, Thanks Lisa

GeorgiaC · ‎May 18, 2022

Thanks for getting back to us Lisa, this is a common occurrence for customers who have migrated from Desktop, we've got a full guide linked here for reference. Please get back to us below if you have any trouble actioning this :)

Edit- Please also check that you don't have the 'close the books' setting enabled as this will prevent you from being able to make changes to transaction prior to the date set - you can manage this by navigating to the Cog > Account and settings > Advanced > Accounting

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EmmaM · ‎May 18, 2022

Hello Lisa, Thank you for contacting the Community. The unbilled charges you mentioned, were they billable expenses that were not billed and you just want to get rid of them if so you can manage them by changing the URL to uk.qbo.intuit/app/managebillableexpense. In terms of the VAT are you on standard or cash accounting, those costs did you already claim VAT on them?

lisa751 · ‎May 18, 2022

Hi Emma

Thanks for replying. Yes they are billable expense charges, there are over 200 of them dating back year, 2008! In the sales section under customer it details there are 220 unbilled activity but it only goes back 365 days these are prior to this and think it relates to the transfer from desktop to QBO which we did the back end of last year as there are some VAT codes, S1 for instance, that aren't even showing as an option under our tax rates.

The VAT is all sorted and the P&L for those years are all correct. We just want to be able to clear these so we can deactive the customers that we no longer have and the P&L codes that we no longer use.

Thanks

Lisa

GeorgiaC · ‎May 18, 2022

Thanks for getting back to us Lisa, this is a common occurrence for customers who have migrated from Desktop, we've got a full guide linked here for reference. Please get back to us below if you have any trouble actioning this :)

Edit- Please also check that you don't have the 'close the books' setting enabled as this will prevent you from being able to make changes to transaction prior to the date set - you can manage this by navigating to the Cog > Account and settings > Advanced > Accounting

lisa751 · ‎May 18, 2022

Hi Georgia

The transactions are more than 365 days old, how do I access the ones prior to this please?

Thanks

Lisa

GeorgiaC · ‎May 18, 2022

You can enter a custom date in the date field or use the calendar icon to select this - are you receiving any specific error when saving the date? Please also check that you don't have the 'close the books' setting enabled as this will prevent you from being able to make changes to transaction prior to the date set - you can manage this by navigating to the Cog > Account and settings > Advanced > Accounting - thanks!

lisa751 · ‎May 18, 2022

Hi

Thanks for all your help, I've managed to clear all the transactions :)

Thanks again

Lisa

LeizylM · ‎May 18, 2022

I'm so happy my colleague was able to help you,lisa751.

If there's anything else you'd like us to help you with, please don't hesitate to post again in the Community space. We're always here to assist you. Have a nice day.

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How do you mark off historic unbilled charges that have been carried over during the implementation to QBO where the VAT code, ie S1 has been used?