Manage VAT problem

Hi 301739094241298, thanks for your post - to check for any browser issues that may be causing this, please try clearing the cache and cookies. :woman_technologist:

its desktop premier accountant version UK 2020

My apologies - in this instance, please begin with some general troubleshooting of the display preferences by following the steps below:

1. Close QuickBooks Desktop.
2. Open the Windows Start menu.
3. Type "QuickBooks" into the search. Then right-click the QuickBooks icon and select Open file location.
4. In the folder, right-click the QuickBooks.exe file and select Properties.
5. Go to the Compatibility tab.
6. Select the Disable display scaling on high DPI settings checkbox. You can also select Change high DPI settings and then Override high DPI scaling behaviour.
7. Select Apply and then OK.

Not works with me. i need your online helps so you can understand my problem which is something in programming. i guess it's something wrong about how the system analyzing VAT report.

Please it's very serious matter since two months and im not able to find a solution for it. 

Hi 301739094241298, so that we can get a better view on this, please begin a live chat or call our Desktop support team on 0808 168 9535 where the agents will have the tools available to begin a screen share. :)

we didnt be able to get help from help desk or hotline. how you can help me by suggesting a new solutions.

Hi 301739094241298, these are the dedicated desktop support lines, please try reaching out so that we can assist further. 

i have attached gif photo to see how the problem is relating to programming.

Hi 301739094241298, so that we can get a better view on this, please begin a live chat or call our Desktop support team on 0808 168 9535 where the agents will have the tools available to begin a screen share.