My client has linked WooCommerce to their QBO account to import sales. VAT codes have imported, but do not appear in the Tax rates area within QBO but do show on Invoices

Hello Catherine23, Thanks for reaching out to us in the Community:smiling_face_with_smiling_eyes: Do you know which WooCommerce as there is  3 different versions(by different developers on the app store? We've provided you a link to have a look here Do they import from the invoice into the VAT return section for the return itself?

Hi EmmaM, 

Thanks for replying - My client is using WooCommerce by OneSaas with a "Woo quickbooks connector". I thought i had sorted the issue out by purging WooCommerce of all of the Country specific VAT codes that my client had been using which were then being imported into QBO, but not the VAT reports. I then mapped new WooCommerce VAT codes and selected the QBO VAT codes to match - When the latest sales invoice imported, instead of using the "20.0% S" VAT code that i had mapped, the invoice pulled into QBO as "*-STANDARD-33". It's almost as though WooCommerce has created its own version of the standard VAT code.

Any ideas to point me to get my client's integration working properly and using the QBO VAT codes?

Thanks John C - Yes, my next step is to contact WooCommerce to see what can be done to stop their system creating it's own VAT codes and importing them. I have made sure they are all "Inactive" in QBO and the only active ones are the QBO default codes (S, Z EC etc).