Let me provide you with some insights to overcome this unusual behavior in QuickBooks Online (QBO), Stevens.
To begin, reload the page in your browser. This often resolves the unexpected disappearance of options and buttons.
If that doesn't work, sign out and then sign back in to QuickBooks.
If the issue persists, I recommend that you clear your browser's cache. This removes temporary data, allowing QBO's functions to run smoothly. Alternatively, try using a supported web browser for optimal performance.
Feel free to visit the Community again if you have any other concerns.
