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Everything you need to know about connecting your bank and credit cards in QuickBooks Online
info2206
Level 1

Vat is set up but VAT codes are not appearing in the invoices? I am just trying to add standard 20% vat, it is switched on in the manage rates but not accepting codes

 
1 REPLY 1
ClaireSamanthaS
QuickBooks Team

Vat is set up but VAT codes are not appearing in the invoices? I am just trying to add standard 20% vat, it is switched on in the manage rates but not accepting codes

You're on the right track to getting VAT set up correctly, and it's great to hear you've already added the standard 20% VAT rate, info2206.

 

Once the VAT codes are set up and enabled, they will automatically appear when you create an invoice. If the VAT codes are still not appearing on invoices, the changes may not have been applied yet.

 

I suggest refreshing your page or browser, as this often resolves minor glitches. After that, revisit the invoice or create a new invoice to check if the VAT code is now visible.

 

If the issue persists, I recommend clearing your cache and cookies to store temporary data to speed up browsing. However, outdated or corrupted data can cause QuickBooks pages to load incorrectly or features (like VAT codes or buttons) to appear missing. 

 

You can also use an up-to-date or updated browser, as modern browsers are designed to handle complex applications. Updating your browser ensures you benefit from the latest performance improvements and bug fixes.

 

Let us know if you have any additional QuickBooks-related concerns. Our Community Forum is here to help.

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