Rules not keeping VAT status

EmcPB · ‎June 20, 2024

Hi all

We are not VAT registered so I have the Default Tax Rate Selection in Settings, Advanced to NO VAT.

So, I set up a new rule, whereby the expense it split into 2 or more categories and the VAT status set to No Vat.

When I have a payment record that has come through automatically from the bank link up, the splits are correct but the VAT rate is always blank, meaning I have to re-enter this information. Not the end of the world but surely the VAT rate should save with everything else in Rules so that I can just "Add" the transaction.

Or am i doing this completely wrong!

GeorgiaC

Hello and welcome to the QuickBooks Community, EmcPB

The default VAT rate selection is only applicable to transactions created in QuickBooks; it isn't integrated with transactions downloaded through the automated bank feed.

If you would like to submit feedback for this to be considered in a future update, please share this with our Product team by navigating to the Gear icon > Feedback in QuickBooks.

Thanks for reaching Intuit QuickBooks for support on the Community. If you have any further queries, please do get back in touch!

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