"Something went wrong" error message when when click on Taxes-VAT

This isn't the kind of impression that I'd like you to have and we know how much time it can take when something isn’t working the way you need it, gatolt.

I've checked our records and there's no reported case about the error message you've encountered. I appreciate you for performing some troubleshooting steps to get this sorted out. Since the recommended steps are not working, it would be best to contact our Customer Care Support. They'll pull up your account in a secure environment and investigate what's causing this issue. Here's how: 

1. Click on Help and enter something like the "Something went wrong" error message when clicking on Taxes-VAT. 
2. If you get search results, type need human.
3. Click on any of the results and click I still need a human.
4. Press Contact Support Team.

I've added these articles to give you more insights on how the processing of VAT:

• VAT exceptions and reports
• VAT Summary Report
• Submit a VAT return in QuickBooks

Keep in touch if you need any more assistance with this, or if there's something else I can do for you. I've got your back. You have a good one.

Thank you for reply.

I found this error message in a thread here:

Hello Community Users, we just wanted to pop in and update this thread. The error message when you click on taxes should no longer be affecting any users, our engineers tested this and closed the investigation.

If you experience any similar issues, please let us know, we'd be happy to look into this for you.