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Experienced Member

Access to mobile app

I'm trying to open the mobile app to sort my mileage etc out and I keep getting - 


"looks like your account doesn't include access to the Quick Books Online mobile app"


I don't understand.


Re: Access to mobile app

Hello there, Neil B.


Let me share some troubleshooting steps to make sure you're able to access the mobile app successfully. 


To start, let’s ensure you download the QuickBooks Self-Employed app based on the device you're using. Here's the link where the apps will be downloaded: QuickBooks for Self-employed App.


Then, log in using the same username and password you enter when accessing your QBSE account on the regular web browser. 


Also, I've attached some articles you can check to learn more about the program:

Feel free to let me how it goes by clicking the Reply button below. I want to make sure everything is working on your end. Have a good day ahead.