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Everything you need to know about connecting your bank and credit cards in QuickBooks Online
Craig 11
Level 1

Which credit card account do I reconcile?

Hi

 

I bank with HSBC Business Banking and linked all my accounts to QBs online when I set it up.

 

We have two credit cards which are linked to QBs as two separate accounts, but what I didn't realise is that as well as these two credit cards, there is also another 'master' credit card account which also shows all the transactions made on both cards. I have made the mistake of linking all three of these credit card accounts which means that all the transactions on the two credit cards are duplicated on this 'master' account.

 

Is it better practice to reconcile the transactions on the two separate credit card accounts, or the one master account? Or doesn't it matter and will not cause any problems down the line? QBs is asking me to reconnect the accounts again. I am able to unlink the 'master' account and leave the two separate accounts linked to QBs, but I cannot unlink the separate accounts without also removing the master account. I am currently reconciling to the master account.

 

Thanks for reading, any advice would be much appreciated.

Craig

 

2 REPLIES 2
Nicole_N
QuickBooks Team

Which credit card account do I reconcile?

Thank you for sharing such detailed information about your situation, Craig.

 

You’re absolutely correct that linking both the master account and the individual credit card accounts in QuickBooks Online can lead to duplicate transactions. This happens because the master account consolidates all transactions from the individual accounts, resulting in the same transactions being recorded twice. This duplication can cause confusion and complicate the reconciliation process.

 

To keep your bookkeeping clean and efficient, I recommend unlinking the master credit card account from QuickBooks and reconciling transactions directly on the two individual credit card accounts. This approach ensures you can match each card’s transactions to its corresponding monthly statement, keeping your records accurate and your reconciliation process straightforward. 

 

That said, it’s always a good idea to consult with your accountant to confirm the most appropriate setup for your business and ensure everything aligns with your financial reporting needs.

 

If you have any other questions or need further assistance, feel free to reach out or leave a reply below. We’d be happy to assist.

Craig 11
Level 1

Which credit card account do I reconcile?

Thank you Nicole, that's very helpful.

 

Am I correct in thinking if I don't link it, it will still be there, just unlinked and QBs will ask me to reconnect each time I log on? Is there a way to remove the master credit card from QBs so that it's like it was never there in the first place please?

 

Many thanks

Craig

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