Newbie ! my invoices dont show as income ?

Welcome to the Community, @dprauto!

Let me help you check the items on your invoice, and guide you to make sure they show on your Profit and Loss report.

Here's how you can verify your product/service:

1. On the left panel, hover your mouse on Sales, and choose Products and Services. 
2. Choose the item on your invoice.
3. Under the Income Account drop-down, choose Sales of Product Income.
4. Click on Save and Close.

Also, When you’ve received the payment for your invoice, you’ll need to deposit the payments using the Bank Deposit feature. Here’s how:

1. Click on the Plus (+) icon, choose Bank Deposit.
2. Choose the Account.
3. In the Select payments included in this deposit section, choose the invoice payment.
4. Click on Save and Close.

Once done, you can view your Profit and Loss report if the income is already showing.

Feel free to read this article for more information: How to Set Up Inventory Tracking?

Please fill me in if you have any other questions. I’ll be delighted to help you.

Thank you for our reply but i do not have a sales option on my main screen ?

only 

Home 

Transactions

Miles 

Taxes

Reports

Invoices 

Thank you !

I had seen this option but was unsure if it was correct to be creating an invoice then duplicating it as a transaction aswell. 

But thats great Thank you for your help :)

I have the same situation and I don't find any of the headings of instructions given.

I don't see Sales / Products and Services anywhere.

I don't see Bank deposit 

Please kindly help further.

Thanks, Carolina

Hi there, dprauto and lifeandlearn,

Let me get the help you need about Invoices.

If you are using QuickBooks Self-Employed, marking the Invoice as Paid will not automatically tag this as income since the Invoices page is not connected on your Transactions page. 

If your bank account is connected where the payment is deposited, all you need to do is to categorise the transaction as income. However, if the bank account is not connected, then you'll need to manually create a transaction then mark it as income.

The steps provided by my colleague Alessandra_B is for QuickBooks Online while MikiD steps are for QuickBooks Self-Employed.

To help us resolve the problem lifeandlearn just follow the steps provided by one of my colleague which depends on the product you are using. 

That's it! If you have further questions, please let me know. I'm always here to help. Have a great day!

Hi

I just wanted to clarify

To show a profit / income in the reports. I have to do every invoice twice. once as an invoice and then again as a transaction 

If so this is stupid. I joined QuickBooks to make life simpler and easier, not more complicated

Thank you Russell

Hi Russel, 

If you are using QuickBooks Self-Employed then you would need to record the income through the Transactions tab by selecting the 'Business Income' on the transaction line, as the invoices are non-posting.

If you are using any of our other QuickBooks Online subscriptions (Simple Start, Essentials, Plus) then the invoice will post to the income account automatically.

Get back to us below if you have any Q's on this!

I'm with Russel on this. The reply is somewhat limp.

It seems a fairly easy feature to add to the self-employed subscription and for it to be missing seems very strange.

Ive only just starting using the program but it seems likely this would become annoying and I will be tempted to look elsewhere.

Cheers

Lee

I second the above. Please add this as a feature. 

I can't imagine why you wouldn't want to count invoices as income? Seriously.. will definitely look elsewhere if this doesn't get resolved. 

Using QB Self-Employed

Agreed, this makes no sense.

If there is a reason why invoices shouldn’t be marked as income automatically once paid, you could still allow us to easily convert the invoice to a transaction as an optional feature. 

This feels quite lazy to me.

i just came across this because i was wondering why my invoice wasn't counting. It looks like QB just wants to keep this auto adding feature as a premium feature for non self-employed packages...that's just greed. Leaving a bad taste in my mouth...

Hello Adrianhyc, The Self Employed product is a basic product that does not have a chart of accounts, the only way you can record income is against a bank account in the transactions section of the product. This has been done to make things as user-friendly as possible as adding a chart of accounts can then require set up and consultation with an accountant for example.

Can you explain how is it more "user friendly" if we are required to duplicate work?

It wouldn't require an accountant for QB to convert invoices marked as "paid" to income...

I understand what you’re saying. But the logic behind user friendly is what we are questioning. When you have to create a separate transaction after an invoice, a statement of good, is marked as paid. How is that user friendly? There’s isn’t even a warning on the invoicing page about this. 

Not all self employed business have a separate bank account. Some of us don’t want to link the bank account to a 3rd party. By not linking, a crucial function (income) of invoicing someone isn’t working.

The self-employed version is useless & more work than is necessary. Having come from other versions of QB I'm absolutely disappointed in this program. It's just about useless

What a load of rubbish, Its added some of my invoices as income and missed others. I had 90% of april to oct added as income just by marking as paid, then its suddenly stopped???? convenient it coincides with the 6 months 1/2 price deal, (which I didn't get also).  

Tech support said exactly the same I have to add missing ones manually.

Totally made this tax return a massive ball ache.

Time to shop around. 

Hi, I convinced my two technology averse sisters to sign up to QB self employed saying that just as easy as writing out an invoice. They will never get (or want to) duplicate your work.

I am an accountant and this is ludicrous. Any income/expense system should have your invoice on reports (or as a "transaction" as they say.

This does seem like a major issue that should have been advised when signing up as it renders the whole "Self Employed, does my self employed taxes" advertising redundant unless you duplicate your work.

I noticed this post is old and they say always looking to improve and add to. Considering this post is two years old unlikely they mean this and also read a post that not easy to transfer the invoices to there next level. They do just want you to upgrade at more cost.

And we cannot just leave as we have done 1/3rd of year before realising, so would have to redo all invoices in a new system.

JLS

I am paying £10 a month for this, I would have hoped it can do simple feature such as recording invoices and receipts. I am definitely changing next tax years I am doing triple work at the moment. Somehow because my clients are making messy payments not matching the invoices, I still need and Exel table to keep track of the Quickbook. Having a tick box to link invoices and Income will be all I need. I would imagine that for 120 pds a year, I could get that. 

Welcome to the Community space, rubber.

I understand the value of being able to link invoices to income once they've been paid in QuickBooks Self-Employed (QBSE). This should save you a lot of time because it will eliminate the need to track income in an Excel file. 

The QBSE software is ideal for freelancers or independent contractors preparing for taxes since this separates business and personal expenses. The Invoicing feature allows you to keep track of how much your customer owes you and when you should be paid. Marking the invoice page doesn't affect your income since it is not connected to the transactions page as my colleague MirriamM outlined above. 

I know you require a simple feature to record invoices and sales receipts that are directly linked to income. However, this option isn't available in QBSE. You must create or add the sales transaction to the Transactions page and mark it as income to reflect them in the correct line of your Schedule C report, 

It's a great idea to include the option to link the invoice or sales receipt to income. I encourage you to send your product suggestion to our Product Development team directly. They'll review the customer's request and include it in the future update once approved. Click the Assistance button in the top right corner of the page and type in submit feedback. Then, select Add a feature and enter your request.

Furthermore, you may want to consider switching to our QuickBooks Online product, which has a feature that automatically links invoices and sales receipts to your income: QuickBooks Online Plans & Pricing.

Let us know if you have further questions or concerns. We're here to assist you.