There is an on-going investigation, info.
Some users, like you, are experiencing this kind of issue. For now, our engineers are working diligently to get a permanent fix.
While they're still working on it, I suggest reaching out to our customer care support so you'll get added to the list of affected users. Here's how:
- Click Help inside QuickBooks Online.
- Select Contact us.
- Enter a brief detail about your concern, then click Let's talk.
- Click Start messaging.
The chat line will be open from Mondays to Fridays from 8:00 am to 8:00 pm BST.
If you have other concerns, please don't hesitate to pop a comment below.