Hello balancingactsund,
Welcome to the Community. I'm here to help you with any question you may have with your invoices.
I've checked here and haven't found any reports related to yours about the item lines on invoices. I've also verified it by replicating on my test account, and I'm able to see or print them with no problem.
I want to make sure this gets resolved so you'll be able to show the missing items. Since you're using a custom invoice, you may try to delete and recreate the custom template.
Here's how:
- Click the Gear icon.
- Below Your Company, select Custom Form Styles.
- Create a new template by clicking the New style option in the upper-right corner.
- Click Invoice.
In case you want to import custom form styles, I'm adding an article for additional reference:
Import custom form styles for invoices or estimates.
Please don't hesitate to let me know how this goes. I'll keep an eye out on your response whenever you need additional assistance.