Hi there, Kent1204.

Thank you for visiting the QuickBooks Community. I'll be sharing troubleshooting steps to ensure you can see the delivery note in QuickBooks Online so you can start using it. Beforehand, let me provide details on how Print delivery note works.

The Print delivery note option in QuickBooks Online is used to see a document that contains items, quantities, and other important shipping information when shipping goods to your customers. If you're accessing the said feature on the mobile app, this is currently unavailable as mentioned above.

However, if you're utilizing your QBO via browser and the Delivery note is missing from Batch actions, it's possible that your browser's cache is causing the problem. I recommend using a private browser to access your QuickBooks account. This is done to rule out the possibility of a webpage issue, and private browsing does not store local files or cache.

Use these keyboard shortcuts based on the browser you're using:

• For Firefox or Microsoft Edge, press Ctrl + Shift + P.
• For Chrome, press Ctrl + Shift + N.
• For Safari, hold down Command + Shift + N.

If it works in incognito, you'll have to clear the cache of your regular browser. This removes the history or log of sites so you can start with a clean slate. If the steps above didn't work, use another supported browser as an alternative.

Lastly, you may refer to this article to view steps on how you can email or print various sales forms as a batch instead of one at a ti: Email or print multiple invoices and sales forms.

Let me know and don't hesitate to click the Reply button below if there's anything else you need help with the delivery note option. I'm always here to help you anytime, Kent1204. Take care and keep safe!