I wish I could make it better, @KevinZA.
Since you're still unable to edit the unit price of a product in your mobile device, let's consider accessing your account via the web application. From here, you can go ahead and update the unit price of your item.
But if you're still unable to do so even after performing all those steps, I'd recommend contacting our Customer Care Support. They can pull up you're account, securely, and create a case or ticket ID to be submitted to our engineers for further investigation about this unexpected behavior.
- Go to Help.
- Tap Contact Us.
- Enter Unable to edit the price of an item in the What can we help you with? field.
- Click Let's talk.
- Select Get a callback, Chat, or Call us.
Lastly, I've got you these helpful articles you can read for ideas to help manage your product and other related tasks: Manage Stock and Projects for QuickBooks Online.
If there's anything else that I can help you with, let me know in the comments. I'll be happy to help.
