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Replying to:
GlinetteC
Moderator

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Let's make sure that you'll be notified once the issue is fixed, ModernDayComfort.

 

I'd suggest reaching out to our Customer Care Support Team to report the behavior, so you'll be added to the list of the affected users. This way, you'll receive an update through email whenever the escalation is resolved.

 

You can follow these steps on how to contact them:

 

  1. Select Help at the top right.
  2. Click Contact us.
  3. Enter a brief description of your concern in the box provided.
  4. Click Let's talk.
  5. Click Start a chat.

Your patience and understanding are much appreciated while we're working for a fix.

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