@fusionprintuk 

Your discounted period may be expired and you have to pay the regular price now. If you wish to get the lower price, you will need another effort. Utilize the 3rd party tool to migrate your data between QBO accounts.

https://transactionpro.grsm.io/qbo

Once you are ready to proceed, open a NEW QBO account with a current discounted plan. You may get a discounted price for up to 6 months.

https://quickbooks.grsm.io/UK