I set up a self employed account, through my desktop via Google Chrome and choose to pay with google pay, (because OBVIOUSLY Google Chrome syncs easily to my Google Pay account). Due to me choosing to pay via this method I don't have full access to all that's available on self employed! I have just found this out after 2hrs on a useless chat forum.

I have now been told by the (useless) chat forum after waiting that I have to cancel my account and start up a new one! WHAT A WASTE OF TIME! If Quickbooks Self Employed has such stupid policies in place, why did it not warn me on checkout that if I choose to pay with Google Pay it will limit my access? And why can I now not just simply change my payment method. A payment method cannot determine how much access you have on an account! Especially without making the customer aware on checkout. I was mis-sold a product. That is fraudulent. 

To confirm all I want to do is allow my accountant access to my account but apparently because I've paid via Google Pay it is not possible to allow her access! But if I chosen a different payment method she would be allowed access. In what world does that make sense??