Thanks for pouring out your sentiments here in the Community, @steve-powell.
I know how you feel about getting this error. Let me chime in and help you get this sorted out.
We can perform some troubleshooting steps by clearing the cache and cookies that may have caused this unexpected behavior. You can use this article to clear cache and cookies. It provides detailed information: Clear your browser’s cache.
If you still receive the same error, I'd recommend contacting our Customer Care Support. From there, someone can pull up your account securely and will assist you further to identify what’s causing this issue.
Here's how you can contact our dedicated support:
- In your QuickBooks Online account, go to Help and select Contact Us.
- In the, What can we help you with? field, enter the error message you received.
- Click Let's talk.
- Select Get a callback, Start a chat, or Get the number.
Know that you can always visit our Help Articles for QuickBooks Online in case you need some tips and related articles for your future tasks.
If there's anything else that I can help you with, please let me know in the comment section down below. I'll be always around ready to help.
