Hi. Thanks for the reply. I had linked my Lloyds Bank account successfully but it stopped sending new transactions to my Quickbooks last year. It worked well before. I recently updated the Bank link as was suggested by an automated message regarding permissions. 8 hadn't used my quickbooks for a alfew months prior to this. Was there a problem with my account payment?  Can you suggest another way to retrieve the bank transactions without entering them manually. I have refreshed think several times. Thanks