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Let me help you with the missing bank transactions, Emlyn.
We'll have to get transactions from your bank or credit cards and manually import them into QuickBooks Online. This helps us download your bank transactions from April. Here's how:
Then, follow the next steps in the Manually upload transactions into QuickBooks Online article. Once done, review and categorise all of your downloaded transactions. Go back to Reconcile page and enter the previous ending balance and date then the Start reconciling section. The transaction you recreated or added should show on this page for you to tick, and the difference should be 0. For the steps and details, see the Reconcile an account in QuickBooks Online article.
The program automatically generates a reconciliation report every time you finish reconciling. This helps you fix any discrepancies when you reconcile on the following month and when you meet with your accountant. You can check out also the Learn the reconcile workflow in QuickBooks article to guide you anytime you need help doing or fixing a reconciliation.
Feel free to visit our Banking page for more insights about managing your bank feeds and reconciling accounts.
You can always update us after performing the steps as I want to ensure this is resolved for you. Just leave a comment below and I'll get back to you. Take care always.