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Everything you need to know about connecting your bank and credit cards in QuickBooks Online

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aschrosk
Level 2

Match transactions - imported check numbers don't save

Hi all, 

 

Does anyone know why, and/or how to fix this problem?  

When I match check transactions from my checking account (US Bank) the check numbers don't save in the Ref. No field on the Bill Payment screen, making it much harder to reconcile the bank statement. Not to mention GAAP disapprove of un-numbered transactions. To be clear, these are checks issued from the bank online bill pay feature, not ones I have manually written and would have entered check numbers. The imported check numbers DO appear on the matching screen under Description, but they don't save anywhere on the record. 

The bank doesn't assign check numbers until they are cashed and posted to the account. So I can't go and proactively Pay Bills and enter them.

The workaround to fix this is super annoying - to match the transaction, then go into the vendor, open the bill payment screen, and enter the check number. 

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