It's our priority to ensure you'll be assisted on time, ALEXIA4.
May I know how did you place a callback? Did you dial a phone number?
Our QuickBooks phone support is unavailable in the UK version. It's the reason you didn't receive a callback. I'd recommend using the Message an agent icon to get a representative to help you.
Here's how:
- Go to the Assistant menu.
- On the Assistant tab, click Talk to a human.
- Enter your concern in the Type something field, then click the send icon.
- Click on I still need a human.
- Select Message an agent and then click Let's go.
Our messaging supports are available Monday to Friday from 8:00 AM to 8:00 PM and Saturday to Sunday from 8:00 AM to 6: 00 PM.
Once connected, you can check out this article to review the transactions and put them on the correct line of your Schedule C: Categorise Bank Data.
Please let us know how it goes. We want to make sure you successfully connect your Bank of America account.
