Having real issues connecting my account to Quickbooks & no one can seem to help.  It is pretty useless to me at the moment.  Tried using Chrome, cleared the cache - checked with HSBC and they have no issues their end.  It just doesn't want to pull through the information for some reason.  Is it possible to talk to a human being rather than via chat / email as it is just a complete waste of time.  Weeks are now going by, and I am paying for a system that I cannot use.  I don't want to have to upload a .csv file with my bank transactions as I might as well just use Excel