It's hopeless and the support is useless. Reported this last year, then was advised it had been resolved, no it's not. Started a lengthy chat where it was obvious it was beyond the scope of the advisor to resolve, so pass it up the line and get it resolved, quickly. This all started following a major site update last year, it works on the app but not on my computer, my concern is when you have to reconnect your bank accounts that has to be done on your computer not the app. Maybe it's time to look elsewhere? How long does it take to resolve an issue such as this, hours, not weeks.