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Everything you need to know about connecting your bank and credit cards in QuickBooks Online

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Rasa-LilaM
QuickBooks Team

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Welcome to the Online Community, phil34.


 Yes, you can download transactions manually to fetch new data. To accomplish this task, the Manually upload transactions into QuickBooks Online guide will walk you through the process.


Also, let’s perform some troubleshooting steps to move past the error. First, log in to your Barclays account and then navigate to the transactions page.

 

From there, make sure there are no messages or prompts that need attention. If there’s none, log out of the account.

 

Next, open the company file using the InPrivate or incognito mode. This is to determine if this is a cache related issue.


Here are the shortcut keys for each browser:

 

  • Google Chrome: Ctrl + Shift + N
  • Mozilla Firefox: Ctrl + Shift + P
  • Internet Explorer: Ctrl + Shift + P
  • Safari: Command + Shift + N

Once the private window opens, go to your Barclays account and update it. If the issue persists, perform the recommended steps in the Troubleshoot issues with Bank Feeds guide. Then, proceed directly to the Check if the account is already connected to QuickBooks section to continue.


Keep me posted if you need further assistance while working in QBO. Please know I’m here ready to help and make sure you’re taken care of.

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