OK, after a day yesterday of grappling with HSBC issues and finding out that Quickbooks is insistent on me having a mobile phone to verify identity (what [Removed] would want a mobile phone on at their desk when at home with a landline??? This [Removed] verification [Removed] needs to stop and QB cannot force me to use a mobile phone), now I have a new issue in that I cannot download Paypal transactions without downloading a mixture of two separate PayPal accounts I have (yes really!). I cannot try it in a new browser as it wants to send a code to my mobile to verify my identity first and I live in an area with no mobile signal, so cannot try that, but after opening an incognito window, it does the same thing. I have now abandoned my entire vast return and will make sure I get rid of QB asap and tell everyone to avoid it also. 

I have now wasted an entire day, cannot call QB until Tuesday and when I do, I am going to give you a huge price of my mind and change BOTH my accounts as clearly your system is no longer fit for purpose and I now have a pending VAT return to squeeze into a week as your system is useless, let alone your bizarre obsession with someone owning a mobile phone. [Removed] !!! Useless [Removed] too.