Thank you for your feedback. I was intensely frustrated as I have had to spend 3 times as long as usual on every single VAT return since late last year due to various technical issues with these feeds, and have not managed to complete a vat return without feed issues since last year! I have two businesses and therefore 8 VAT returns a year to complete, so all of this is affecting me considerably and I have had to give numerous weekends to resolve. 

I realise you did not pas these new laws but it would be great if the reporting of issues was more intuitive. I kept being told to 'come back later' and yet nothing changed no matter how patient I was! As a consequence to losing all feeds, I also lost all rules set up and could not even use rules for PayPal due to missing info from the file that is usually present on the feed. 

Thankfully I don't need to do a vat return this month but am very behind on other work as a result of this nightmare and soon will have to start the next round of VAT all over again! 

However last month's VAT return was the worst ever due to multiple repeating transactions which has left my 'excluded' tab looking like a novel when I finally abandoned it and resorted to upload. 

I know my accountant finally complained himself also, as an influential partner with yourselves. We had soldiered along quietly but in the end, felt forced to complain as neither of us could do our jobs. Hopefully this issue will get sorted in the end and remain sorted.