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Everything you need to know about connecting your bank and credit cards in QuickBooks Online

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LCF2
Level 1

Barclays Bank live tile balance

Hi Everyone, 

 

I've looked through all of the posts and completed all of the suggestions. I'm hoping that someone will be able to shed some light on this and point me in the right direction so that I can get the "live" bank balance on the tile to be correct.

 

Disconnecting the QBO and Barclays connection and trying to reconnect again to a deposit account which shows on the available list of accounts to link hasn't granted any correction. (A current account with the same bank and same way to connect shows the correct "live" bank balance on the tile).

 

When completing the reconnect the banner comes up connection successful, however the blue tile on the banking page shows Bank Balance at £0.00. This is incorrect, the bank register is correct however. Also there is a banner which stays with the warning about the Open Banking regulation required update to connection - which I do every time I press update. 

 

There are two separate companies that have the same problem with the Deposit account Bank balance on the Tile. (Both Barclays).

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