Hi there, Mary162.

This error's nature has to do with the settings on your computer. I advise collaborating with an IT professional to assist you in resolving this QuickBooks Desktop error, "Unescaped character & in the XML."

For tips and related articles in the future about the "How Do I" steps in QuickBooks Desktop, visit our QuickBooks Community help website for reference.

Reach out to me with whatever questions you may have about QuickBooks. I’m more than happy here to assist you further. Have a good one.