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mgclark9
Level 2

I don't want to use Pension Thresholds but can't find where to disable them in QB Advanced Payroll

I am using QB Online Advanced Payroll, and have been using QB payroll for many years.  After creating a pay run for the month of April 2021, QB for some reason starting applying thresholds to our employer pension contributions.  Previously, employer pension contributions were calculated as a percentage of the gross pay per month, and thresholds were not used to adjust the gross amount at all.  In the April pay run, QB applied thresholds (i.e. deducted Β£520 from the gross pay and then applied the employer pension contribution percentage to the resulting amount).  That is not what we want and I don't know why it started doing this.  I have also been unable after many hours of searching to find any way to turn this feature off.  Any help greatly appreciated!  Thanks

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