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Replying to:
RenjolynC
QuickBooks Team

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Good day, DO_NSC.

 

QuickBooks Desktop uses dynamic ports to communicate with any other application program. To view the dynamic port number, you can follow these steps:

  1. Open the Windows Start menu.
  2. Search for QuickBooks Database Server Manager and open it.
  3. Go to the Port Monitor tab and find your QuickBooks version.

For more information, you can check out this article: Set up firewall and security settings for QuickBooks Desktop.

 

I'd also recommend reaching out to our Customer Care Team to investigate this error message and help you fix it. 

 

Here are the steps:

 

  1. Go to Help QuickBooks Desktop Help.
  2. In the Have a Question window, click the Contact Us link at the bottom.
  3. From the Contact Us page, select any topics.
  4. Under Here's how to connect with a QuickBooks expert section, click the Get Phone Number or Start a Message button.

Please feel free to add a reply on this thread if you have any additional questions or other concerns. Take care and stay safe.

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