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@JackS wrote:

Hello Stuart88, 

 

Welcome to the Community page, 

 

Can we ask you to reach out to us on either facebook or twitter and send us a dm/pm of what your issue is and the email address linked to your account so we can look into this more for you. 

 

Facebook - https://www.facebook.com/QuickBooksUK

 

or 

 

Twitter - https://twitter.com/QuickBooksUK

 

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Hi jacks

I have joined Facebook group but it's still pending