Hi Ryan,

Your screen shot shows you using the Match Transaction screen. This is where I went wrong originally. The sequence that works for me is...

- Create the Sales Receipts posting to "Outstanding Income"

- Create Refund receipts posting to "Outstanding Income"

[so you haven't posted anything to your bank account]

- Create a Bank Deposit to your bank account using the "Select Payments included in this deposit" part of the screen to select the Sales Receipts and Refunds that are part of the settlement from Worldpay.

- Your bank deposit will match with the actual deposit in your bank account.

Good luck.

James