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Need help with the 25/26 payroll year-end?Ask Us Anything

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jmphoenix2000
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I am finding EVERYTHING with this program to be slow, unresponsive, etc.  It freezes, loads awkwardly, and integration with Square is a complete nightmare. I've had my business since January 2022 and used QB starting Feb 2022 and will cancel it in a couple of days. I am running it on an M1 iMac from 2021 maxed out on memory and power (I use Adobe Creative and it runs PERFECTLY) spectrum internet and this program makes it difficult to do anything efficiently. I've tried to give it a chance but not only does the program have many issues (THOUSANDS OF DOLLARS IN DUPLICATE SALES!!) which cannot even be deleted or altered. They make it so very difficult to void or delete anything, it boggles my mind! Every action has 5 other unintended issues stringing along and customer service is nonexistent when it comes to these issues. I am ready to dump it in a couple of days once I finalize August reports. To make matters worse, I don't even have access to the latest INVOICE from Quickbooks (it only shows Feb-Jul 2022 and I know August was paid (I have the bank statement/charge) and a very long phone call to QB did absolutely nothing. They stated to "check the billing page" which is what I have been doing for months. They don't seem to grasp the idea that the invoice for August does NOT appear. Unbelievable!

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