Thank you for bringing this to our attention, jmphoenix2000.

I can see how this unexpected behavior in QuickBooks Online (QBO) is preventing you from completing your accounting tasks. Please be assured that someone will look into this further and determine where the issue is coming from.

 You can get in touch with them to stay updated on the investigation's status. When they have a permanent solution, they will walk you through the process of implementing it.

I don't want you to leave here empty-handed. Let me share a link that will help you manage all of your accounting tasks more efficiently: Community guide. It covers topics such as tax management, payroll, customer or supplier transactions, and so on.

If you require additional assistance with specific processes in QBO, tap the Reply button and enter your comments in the field box. I'll get back to you as soon as possible to help you.