Hello, accounts-2upc-co.
Yes, I would also agree to reach out to our support team. One of our agents will be able to pull up your account and screen share it with you to help you with this matter.
Here's how to reach support:
- Log in to your QBO company.
- Go to Help (?).
- Enter the topic you require assistance with within QB Assistant. In addition, you can ask questions.
- Select Contact Us to speak with a live customer service representative.
- Select a method of communication with us: (Start a chat, Call us)
Please note their support hours to make sure they're available to assist when you call.
I've got some articles here to help you manage and categorise bank transactions:
You can always get back to us here on the Community page if you have any other questions. I'm more than happy to help. Have a good day!
