If you 'appreciate the demand', then why haven't you instructed YOUR development team to change it?   Just how long do we have to wait?  What percentage of your customer base needs to provide negative feedback before you act?  We, as a small company, act on ALL negative feedback, to resolve any issues however small - that's fundamental 'customer service' - something that we are not worthy of clearly.  We are paying you for providing a broken programme.  Should we assume that we are wasting our time here? that Intuit is just too big to care? - we have a right to know the true situation.  Should our time be better spent transferring our loyalties to another company who actually cares about it's customers?   Why doesn't someone on YOUR development team come on here and explain to us why they refuse to resolve this problem?