Thanks for chiming in on this thread, @SoniaMB. I'll be happy to outline the steps to record a vendor refund from an out-of-stock item in QuickBooks Online (QBO).
First, create a vendor credit for the item that was out of stock. Then, apply it to the bill as payment. To do that:
Once done, pay the bill using the vendor credit. Here's how:
Then, deposit the amount refunded by the supplier.
Furthermore, skip the inconvenience of tracking and recording receipts from your suppliers. In QBO, you can upload them from your computer or mobile device, and the program will extract information from it for you to review.
Feel free to reach out to us if you need additional assistance recording supplier refunds. I'll join back in the thread to provide further help. Take care, and have a nice day ahead!