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Great day and welcome to the Community, @listompy. I appreciate you for your resourcefulness before reaching out to us for help.
I've checked our records but we haven't received any reports about the inability to show invoice on the invoice screen using QuickBooks Self-employed UK version.
Usually, an unexpected behavior such as this can be caused by a browser-related issue. This is because your browser can store a cache of the websites you've frequently visited.
Let's check to see if this will work using an incognito or a private window before performing necessary steps on your main browser. Here's how:
If that works, that means it's a browser issue. Go back to your main browser and clear the cache to remove temporary internet files. Otherwise, try using another supported browser such as Mozilla Firefox, Internet Explorer, and Safari.
Let me know if you need anything else. We're always around to help.