cancel
Showing results for 
Search instead for 
Did you mean: 
Announcements
Unlock the full power of QuickBooks with our Training Classes - Discover more

Reply to Message

View discussion in a popup

Replying to:
IntuitLily
Moderator

Reply to Message

Thank you for joining in the thread, @saajid.

 

The VAT number should populate automatically on the invoices once you're done entering the registration number when setting up VAT. 

 

Let's attempt using a private window and set up your account again. This will help us identify if this is a browser issue.

 

Depending on your browser, here's how: 

 

  • Google Chrome: Press CTRL  + Shift + N
  • Mozilla Firefox: Press CTRL  + Shift + P
  • Internet Explorer: Press CTRL  + Shift + P
  • Safari: Press Command + Shift + N

Sign in again to your QBO account and follow these steps:

 

  1. From the left navigation bar, choose Taxes.
  2. Click the Edit VAT drop-down then click Edit Settings.
  3. Make necessary changes then enter the VAT registration number.
  4. Click Save.

Once done, create a dummy invoice to check if the registration number shows up. If it works fine, you can go back to your regular browser and clear your cache

 

However, if the issue persists, I'd suggest reaching out to our Online Support so they can investigate and check this further using their tools. 

 

Should you need any additional assistance, I'm just a few clicks away. Cheering you to a great rest of the day. 

Need to get in touch?

Contact us