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Rasa-LilaM
QuickBooks Team

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Thanks for following on this thread, Richard daker.


I appreciate all your efforts in trying to change the heading of the company name for your invoice. Let’s perform the browser troubleshooting steps to resolve the issue.


You can start by opening QBSE via incognito mode or private browsing. This prevents the browser from caching any data. It’s also a good place to start to see if the issue is caused by the cache.

 

  • Press Ctrl + Shift + N (Google Chrome).
  • Press Ctrl + Shift + P (Mozilla Firefox).
  • Press Command + Shift + N (Safari).

From there, update the heading of the company name. If this works, switch to your main browser and clear the cache. The process helps the browser to fetch the latest version of the webpage and a faster browsing experience.


You can also bookmark the Create invoices in QuickBooks Self-Employed guide for future reference. It outlines the instructions on how to personalize the sales template or create on using a mobile device.


Don’t hesitate to go back to this thread if you need help performing any of these steps. I’m here ready to lend a helping hand. Have a great day ahead.

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