Hello, gcj1971.
I'll share additional information about the Reverse Charge.
The VAT should appear under the VAT reclaimed on purchases if you're a contractor and the domestic reverse charge (RC) applied to the services you received. It works as designed. We make sure that our software complies with HMRC (Her Majesty's Revenue and Customs) regulations.
If you're a subcontractor, you'll need to check with your customer or supplier to see if the reverse charge applies to the service you have done.
In the meantime, you can consider adjusting the reclaim total to deduct the reverse charge for that supplier.
Here's how:
- Go to the Taxes menu, then VAT.
- Select the Prepare return.
- In the Box 4 field, click the Adjust link.
- Make the necessary adjustment.
- Once done, hit Save.
Check out this article as a reference: Create or delete a VAT adjustment.
I also recommend contacting our QuickBooks Online Support once again. They'll have access to your account and be able to submit a ticket for our engineers to investigate.
Please don't hesitate to reply if you need further assistance with VAT. We're always here to help.
