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IanG7
Level 1

Cash method VAT not working properly on QB desktop data moved to QB Online

Hi

 

I recently migrated data from QB Desktop to QB Online - not straightforward, and eventually the Intuit data services team had to help.

 

The migration appeared successful, but I have now realised that VAT is not calculating properly.  The VAT method is set to Cash, but the VAT on a large unpaid invoice from January is showing as due for payment to HMRC.  This is clearly wrong.  (It worked fine in the Desktop product.)

 

It also looks from the detail reports as though QB online is double-counting VAT on purchases at BOTH bill and payment stage.

 

Any suggestions would be gratefully received!

 

Ian

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