Thank you so much for your help! ... View more

Thank you! ... View more

Thank you for your prompt response. If I understand you correctly, we can fix the problem by creating a fictional service item for the amount of the invoice, deleting all the actual inventory items from the invoice. To clarify, the service item should be posted to the same sales account as the inventory items were? Do we need to make any other adjustments or journal entries? We operate on a cash basis, and are wondering whether this adjustment will affect our financial reports for tax purposes. ... View more

Thank you so much! That makes sense to me. ... View more

Thank you for so clearly explaining the difference between Assembly Items and Group Items. The group item should work for us, since the products are made to order, not kept in inventory. That makes sense. If I understand you correctly, we do not need to "tell" quickbooks that we assembled the product. We just need to invoice/sell it. So the remaining issue is assigning the correct sales price to the group item. If we can do this without using the fictional item, quickbooks will not send the message that the fictional item is not in stock, and we should be all set. ... View more

Jen, thanks for your response. We could not find a sales price field in the group item screen. That is the problem. There is a sales price field on the screen for individual items, but not for the group. I will try to include a screen shot on Monday when I return to the office. ... View more

Thank you, Jen, for your prompt reply, but I am still confused. I was able to create a group following your very clear instructions, but quickbooks will not let me specify a sales price for the group item, and our sales price is higher than the sum of the individual components. (The same 3 components in varying quantities are used to assemble 12 different products, so I cannot work around this by changing the sales price of the components). The only thing I could think of was to create a fictional component with the correct sales price, and list the sales prices of the actual components as 0.00. I am able to correctly invoice the product in this manner, except that quickbooks shows a message that we do not have enough of the fictional component in stock to complete the sale.  Any suggestions? Also, how do I tell quickbooks that a group item has been assembled for sale? Each of these items is made to order, so we do not keep them in inventory. I appreciate any help you can give, as I do not have an accounting background, and this is so confusing!   ... View more